[UPDATED SEPT 2021] Information Leak

Dear Customer,

 

This morning we got the first emails from customers that had received a weird email with some informations regarding their orders and threats to report to law enforcement agencies unless some money is paid to a BTC address.

 

The figures in the emails are completely wrong, and so are the statements about the legality of the substances. But some customers got very scared which is fully understandable.

 

We have reported the issue to our security supplier Astra and they are working on it. You have to know that we are constantly upgrading and applying the latest patches to the e-commerce platform but you also have to know we’re under attack 24/7 and eventually one of these attacks will succeed by using a fresh exploit that wasn’t patched yet. We work hard but we’re not invulnerable and it only takes one exploit for a partial database leak.

 

Needless to say that everyone should just completely ignore these emails and Astra will try to get informations from the attacker and we will report to the dutch authorities.

 

We’re sorry for the inconvenience this may have caused and thank you for your understanding and support.

[UPDATE SEPT 6TH 2021]

It seems to be that a new file is leaked now in the darknet. After talking with our cybersecurity department, we can confirm that this file came from the attack of 2020 in a new attempt to attack our company. So you can be sure no new leaked information was obtained.

Since then, we have taken steps to ensure a high standard of security and monitoring.

All the best,
RareChems